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Need a Speaker or Trainer for Your Company/Association or Workshop?

Many ACE Members provide professional speaking services, training and a range of educational seminars and workshops.

ACE provides this directory as a service to the business and academic communities, meeting professionals and ACE affiliated organizations. Look here for keynote speakers, meeting presenters, seminar and workshop teachers.

Some speakers are members of national speaking associations; others do training as part of their consulting work. Beyond those individuals listed here, be sure to browse through our complete directory, as many of our members are highly qualified in their practices and may be willing to work with you to develop a customized program that meets your specific needs.

We have many more experienced speakers within the association. Please let us know what topic you are interested in and we'll alert our members.


Change


Susan deGrandpre, Collaboration Consulting

Strategic Communication Planning


 

A strategic communication plan is a long-term guide for how to influence the feelings, attitudes and behaviors of our external and internal customers.  It is directly tied to the organization’s overarching vision, mission and strategies. This interactive presentation introduces you to the process and walks you through creating a basic strategic communication plan for a key aspect of your business.


Susan deGrandpre, Collaboration Consulting

Negotiating Made Simple


 

Negotiating is an interactive decision making process where both negotiating partners meet their interests.  It is a type of presentation that requires particularly careful preparation because we anticipate differences of perspective or opinion, perhaps even conflict.  An effective negotiating process, in fact, helps prevent conflict.  The desired outcome is a meeting of the minds with a mutually agreed-upon plan of action.  This presentation boils negotiating down to its most key elements.


The Delphi Group

Building A Collaborative Culture


 

High performing organizations recognize the considerable advantages to be gained by working collaboratively across boundaries. But simply bringing people together who have historically worked independently or even at cross-purposes and telling them they must now ‘collaborate’ is likely to be a frustrating experience for everyone. Collaboration can become the norm when the organization is aligned around a compelling purpose, everyone is invested in its success and has the skills to make it a reality.


Customer Service


Susan deGrandpre, Collaboration Consulting

Four Steps to Get Your Customers to Complain − to You


 

Why on earth would you want to do that?  You do not have a chance to “make it right” unless you know what the problem is.  You want that customer to complain to you so you can address the issue, and keep or even increase their business with you. Customers only complain when they care about doing business with you.  Learn how to show you care, and keep them from just walking away.




Human Resources

Susan deGrandpre, Collaboration Consulting


Good feedback is relationship gold


 

In your view, someone has room for improvement, and you are the most appropriate person to deliver the message. Do you worry that this person may feel offended, upset, resistant, angry, or not “get it”? Do you hope the issue will go away or someone else will intervene? Do you charge in, say what you think and lay down the law? Join us to see how to initiate these difficult conversations with confidence that you will both remain intact, the relationship will be strengthened, and the desired outcome will happen.


Susan deGrandpre, Collaboration Consulting

Workplace Mentoring

  Build your business team one person at a time! In mentoring organizations, new and experienced employees count on each other as peer mentors, at all levels. There is a fundamental expectation that everyone will teach and learn. Knowledge stays in the organization. Workplace mentoring works!


Innovation


The Delphi Group

We All Have It In Us Somewhere

  Innovation is the creation of something new and useful. It is the fuel that drives growth. Especially during economic downturns, businesses rely on innovation to attract new consumers and distinguish themselves from the competition. The most successful organizations stimulate innovation by building cultures that encourage it. This may sound obvious, but many businesses find that this is easier said than done. The key lies in understanding what factors encourage or discourage human beings to be creative and then duplicating those factors.

Leadership


The Delphi Group

It Takes Great Leaders to Create Great Organizations

  There is not a single factor that makes an organization great, however, without great leadership, greatness is difficult to achieve. We’re not just talking about CEO’s and executives; in great organizations, people at all levels demonstrate great leadership qualities. Great leaders must have the ability to inspire others to do great things, lead change in a way that creates ownership (because change is a constant) as well as the ability to get things done in real time.


Bill Stone, Promising Futures, Inc.
Temperament and Personal Leadership

  Ever wonder how your personality helps you or gets in your way? As a manager, would it help you if you could predict your employees’ behaviors? Understanding our personality style such as our temperament allows us to focus on our strengths and build empathy for the talents of our colleagues. This light-hearted workshop builds awareness and skills that you can immediately apply to your relationships with others. Temperament and Personal Leadership offers you a tool that will help you develop a means for understanding your employee’s behavior preferences as well as your own. The 45 minute workshop will introduce the Big Five Temperament Scales and the way they can help develop a vocabulary to use when coaching new hires, conducting stay interviews, or helping an employee correct his or her behaviors.

Personal & Professional Development


Susan deGrandpre, Collaboration Consulting


Stop your knees from knocking: prepare your presentation


  You have to give a presentation. It may be to a group, it may be to an individual. You are the information expert. So why do you have that feeling in the pit of your stomach? Why are your knees knocking already? Could it be that you’re thinking of winging it? Don’t do it! Your credibility is at stake here. This interactive session will teach you simple tips to prepare your purpose, persuasion points, process, and presence.

Susan deGrandpre, Collaboration Consulting


Four Steps to Get Your Customers to Complain − to You


 

Why on earth would you want to do that?  You do not have a chance to “make it right” unless you know what the problem is.  You want that customer to complain to you so you can address the issue, and keep or even increase their business with you. Customers only complain when they care about doing business with you.  Learn how to show you care, and keep them from just walking away.




The Delphi Group

Inward Focus is the Path to Greatness

  Self knowledge is at the core of greatness. The most important qualities associated with leadership - the courage to follow one’s own instincts even when outside the mainstream, the ability to get others to follow even when they are unsure that the path is correct, the fortitude to stay the course – require inner strength and confidence in one’s own vision. Taking the time for introspection and reflection to gain self-knowledge and learn about temperament and pre-dispositions, while seemingly impossible in the current frenetic pace of things, is absolutely essential for anyone who aspires to leadership.




Bill Stone, Promising Futures, Inc.
Temperament and Personal Leadership

  Ever wonder how your personality helps you or gets in your way? As a manager, would it help you if you could predict your employees’ behaviors? Understanding our personality style such as our temperament allows us to focus on our strengths and build empathy for the talents of our colleagues. This light-hearted workshop builds awareness and skills that you can immediately apply to your relationships with others. Temperament and Personal Leadership offers you a tool that will help you develop a means for understanding your employee’s behavior preferences as well as your own. The 45 minute workshop will introduce the Big Five Temperament Scales and the way they can help develop a vocabulary to use when coaching new hires, conducting stay interviews, or helping an employee correct his or her behaviors.



Bill Stone, Promising Futures, Inc.

What’s Next? Setting a Direction for Your Career

  How do your past success patterns predict your future? Utilizing the work of career theorist John Holland we will look at one model for connecting your unique personality to preferred work behaviors and jobs. This interactive presentation will provide specific descriptors that will allow you to spot new opportunities.



Bill Stone, Promising Futures, Inc.
Re-Careering after Fifty: Organizing Serendipity for those with Lots of Experience!

  The program I offer through my “after Mid-life” workshops encourages a humorous and encouraging look at the issues that concern older workers. Participants apply their capacity for pattern recognition to the task of articulating the skills they have for sale and creating new markets for their talents. While it may appear that job success is a serendipitous affair, the program demonstrates that serendipity occurs when career changers find job opportunities by knowing what they are looking for and knowing where to look.
 

 
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