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Need a Speaker or Trainer for Your Company/Association or Workshop?

Many ACE Members provide professional speaking services, training and a range of educational seminars and workshops.

ACE provides this directory as a service to the business and academic communities, meeting professionals and ACE affiliated organizations. Look here for keynote speakers, meeting presenters, seminar and workshop teachers. Although most of us are based in Maine, we often travel to present.

Some speakers are members of national speaking associations; others do training as part of their consulting work. Beyond those individuals listed here, be sure to browse through our complete directory, as many of our members are highly qualified in their practices and may be willing to work with you to develop a customized program that meets your specific needs.

We have many more experienced speakers within the association. Please let us know what topic you are interested in and we'll alert our members.

The topics listed below are categorized as:

Change

Customer Service

Human Resources

Innovation

Leadership

Marketing & Sales

Personal & Professional Development

Change

Jim Milliken, Jim Milliken Consulting

How Change Is Managed Successfully

  When managers mandate or import change, the effect achieved is rarely close to that desired. Doing change right calls for a carefully planned participative process. The essential factor in most organizational change is the people who will be expected to carry it out, or will be affected by it. Leaders need to involve them from the beginning, and make sure they have meaningful roles. Their buy-in assures successful implementation, and the manager who achieves that does so through a series of properly planned and executed steps. 

Susan deGrandpre, Collaboration Consulting

Strategic Communication Planning

 

A strategic communication plan is a long-term guide for how to influence the feelings, attitudes and behaviors of our external and internal customers.  It is directly tied to the organization’s overarching vision, mission and strategies. This interactive presentation introduces you to the process and walks you through creating a basic strategic communication plan for a key aspect of your business.


Susan deGrandpre, Collaboration Consulting

Negotiating Made Simple

 

Negotiating is an interactive decision making process where both negotiating partners meet their interests.  It is a type of presentation that requires particularly careful preparation because we anticipate differences of perspective or opinion, perhaps even conflict.  An effective negotiating process, in fact, helps prevent conflict.  The desired outcome is a meeting of the minds with a mutually agreed-upon plan of action.  This presentation boils negotiating down to its most key elements.

The Delphi Group

Building A Collaborative Culture

 

High performing organizations recognize the considerable advantages to be gained by working collaboratively across boundaries. But simply bringing people together who have historically worked independently or even at cross-purposes and telling them they must now ‘collaborate’ is likely to be a frustrating experience for everyone. Collaboration can become the norm when the organization is aligned around a compelling purpose, everyone is invested in its success and has the skills to make it a reality.


Customer Service


Susan deGrandpre, Collaboration Consulting

Four Steps to Get Your Customers to Complain − to You

 

Why on earth would you want to do that?  You do not have a chance to “make it right” unless you know what the problem is.  You want that customer to complain to you so you can address the issue, and keep or even increase their business with you. Customers only complain when they care about doing business with you.  Learn how to show you care, and keep them from just walking away.



Priscilla Hansen Mahoney, Blazing Trails Coaching Customer Journey MAP – Learn how to intercept your clients before your competition does!
  Limited to small groups - Your clients are on a journey – a quest of sorts, to find the solution to their problem.  They may have been on this journey days ,weeks, sometimes years before they are aware that you, or your product (solution) exists.  Learn how to diagram your customers experience so you can engage with them at the right place, and at the right time.  Become a more efficient marketer being able to communicate the frustrations and experiences of customers by utilizing storytelling and a customer journey map.

Human Resources
 Jim Milliken, Jim Milliken Consulting

Building Productive Relationships

  Every expression between people – verbal or physical – either enhances or erodes the productivity of the relationship between or among those people. That is especially true for managers and supervisors, and it calls for preparation and practice. Busy people tend to focus on tasks and problems, neglecting to make the time for collaboration, conversation and listening. Relationship-building is a priority, so important that’s it worth the time and practice it requires. The ways of doing that are surprisingly simple, but they must be planned and practiced. 

Susan deGrandpre, Collaboration Consulting


Good feedback is relationship gold

 

In your view, someone has room for improvement, and you are the most appropriate person to deliver the message. Do you worry that this person may feel offended, upset, resistant, angry, or not “get it”? Do you hope the issue will go away or someone else will intervene? Do you charge in, say what you think and lay down the law? Join us to see how to initiate these difficult conversations with confidence that you will both remain intact, the relationship will be strengthened, and the desired outcome will happen.


Susan deGrandpre, Collaboration Consulting

Workplace Mentoring
  Build your business team one person at a time! In mentoring organizations, new and experienced employees count on each other as peer mentors, at all levels. There is a fundamental expectation that everyone will teach and learn. Knowledge stays in the organization. Workplace mentoring works!
   
Jeanne Hey, University of New England

Managing Difficult Employees

 

This session introduces a four-step process to dealing with persistently challenging colleagues who undermine the workplace.


Innovation

 Jim Milliken, Jim Milliken Consulting

Doing Something New? Could Be Project Management

  Most organizations have problems when they try to do something new -- one broad-based study showed that traditional innovation methods had a success rate of 17 percent. That means six out of every seven attempts are flops. How to avoid that? The risk management and piloting processes of Project Management. Those are the most trustworthy, efficient and cost-effective ways to design the strategies and tactics of innovation. They are easily scalable – up and down – and lend themselves very well to group and team performance.

The Delphi Group

We All Have It In Us Somewhere
  Innovation is the creation of something new and useful. It is the fuel that drives growth. Especially during economic downturns, businesses rely on innovation to attract new consumers and distinguish themselves from the competition. The most successful organizations stimulate innovation by building cultures that encourage it. This may sound obvious, but many businesses find that this is easier said than done. The key lies in understanding what factors encourage or discourage human beings to be creative and then duplicating those factors.

Leadership

Jim Milliken, Jim Milliken Consulting

Achieving Group Results

 

Getting people to do things they would not otherwise do is a demanding role. The leader must analyze challenges and match them to the abilities and interests of the people to be led; identify the team members’ values and motivations; convince them to commit . . . and stay committed; devise the group process; instruct, advise and assist the members through the process; keep the team focused no matter what happens; solve problems and mediate conflicts; represent the group to outsiders; listen outstandingly well; and never let them see you sweat. Key personal skills are preparation and presentation.


The Delphi Group

It Takes Great Leaders to Create Great Organizations
  There is not a single factor that makes an organization great, however, without great leadership, greatness is difficult to achieve. We’re not just talking about CEO’s and executives; in great organizations, people at all levels demonstrate great leadership qualities. Great leaders must have the ability to inspire others to do great things, lead change in a way that creates ownership (because change is a constant) as well as the ability to get things done in real time.

Priscilla Hansen Mahoney, Blazing Trails Coaching

7 C’s of Confident Leadership
  Master what it takes to be a stronger, more confident leader that people want to follow!
Confidence is the cornerstone of leadership.  You can teach a leader to be an effective problem solver; more decisive; a better communicator; how to coach, mentor and hold team members accountable; and many other fundamentals of leadership.  Yet, without that leader first believing in himself or herself, true leadership will only exist in title.  
   
Jeanne Hey, University of New England

The Balancing Acts of Leadership

 

Effective leadership requires an ability to tailor your approach and skill set to the people and situation at hand. This talk introduces the many balancing acts that leaders maintain and how to use and adjust them for greatest effect and success.

   
Jeanne Hey, University of New England

Leading Without Authority

 

Influence does not require a title or a high position in an organization's hierarchy. Learn how to develop your leadership and influence from any point in your career. You will learn to build your "professional relationship account" as a means to exercise influence among your colleagues.



Bill Stone, Promising Futures, Inc.
Temperament and Personal Leadership
  Ever wonder how your personality helps you or gets in your way? As a manager, would it help you if you could predict your employees’ behaviors? Understanding our personality style such as our temperament allows us to focus on our strengths and build empathy for the talents of our colleagues. This light-hearted workshop builds awareness and skills that you can immediately apply to your relationships with others. Temperament and Personal Leadership offers you a tool that will help you develop a means for understanding your employee’s behavior preferences as well as your own. The 45 minute workshop will introduce the Big Five Temperament Scales and the way they can help develop a vocabulary to use when coaching new hires, conducting stay interviews, or helping an employee correct his or her behaviors.

Marketing & Sales

Judi Jones, InfoHarbor LLC Online Marketing: Is Your Business Making a Dent in the Internet?
  The Internet has changed immensely over the years. Is your business taking advantage of the exposure the Internet can bring? What should your website be saying to your prospects and customers? How can social media impact your business? What other methods are there to get your business in front of prospects?
   
Judi Jones, InfoHarbor LLC

LinkedIn: Making Connections for Business Success 

  All business professionals should be using LinkedIn as a sales or business-building tool. LinkedIn is a lot more than just a place to store your resume. Learn how to make the best use of it for your business. This course can also be tailored to those who are actively seeking a new position. 
   
Judi Jones, InfoHarbor LLC Twitter – Is It Worth It?
 

Most people find Twitter either fascinating or they don’t understand it at all.  It is different from other social media platforms.  Because Twitter is often misunderstood, we’ll talk about what it is and the basics of using it.  (What the heck is a hashtag anyway?)  We’ll discuss its worth to your business and how to take advantage of the platform.

   
Tove Rasmussen, Partners Creating Growth

Develop an Effective Growth Strategy for your Business

 

The workshop covers key principles and methods for developing an effective growth strategy for your business. It will contain many practical examples, and will be an interactive session, inviting questions and what has worked for you, and where you need help. It will also contain a growth diagnostic tool, to help you focus where you need to for positive results.

   
Tove Rasmussen, Partners Creating Growth

5 Steps to Significant Sales Growth

 

Tired of competing over the same clients with your competitors? Tove Rasmussen provides some great tips on how you can generate significant sales growth in your business.

   
Tove Rasmussen, Partners Creating Growth

Find your Competitive Advantage

 

The workshop walks you through the steps to determine your competitive advantage, using a practical, hands-on approach. It will address key issues you face, providing ideas and solutions for you. 

   
Tove Rasmussen, Partners Creating Growth

Understand Marketing – and Network Like a Pro

 

Come to hear practical tips on networking effectively. Apply marketing strategy to set your firm apart from the competition and persuade prospects to choose your company. Finally, understand where networking fits among the many elements of a marketing plan, including product/service, price, promotion and place (distribution). Get a mini MBA on the power and tools of marketing to show off the strengths of your firm.


Personal & Professional Development

 Jim Milliken, Jim Milliken Consulting

Tuning Up Your Practices and Skills

 

Changing one’s own regular behavior may be the most difficult challenge a person can face. When you must become a leader, overcome listening or conversational problems, become more organized – you find that long-practiced “bad” habits don’t lend themselves to easy dismissal. There are ways, though, to develop desired new skills. They require thought, discipline and perhaps help from co-workers or family members. If you can develop and nurture the right motivation, the tricks of personal productivity improvement can produce new competencies and a tremendous sense of satisfaction.


Susan deGrandpre, Collaboration Consulting


Stop your knees from knocking: prepare your presentation

  You have to give a presentation. It may be to a group, it may be to an individual. You are the information expert. So why do you have that feeling in the pit of your stomach? Why are your knees knocking already? Could it be that you’re thinking of winging it? Don’t do it! Your credibility is at stake here. This interactive session will teach you simple tips to prepare your purpose, persuasion points, process, and presence.

Susan deGrandpre, Collaboration Consulting


Four Steps to Get Your Customers to Complain − to You

 

Why on earth would you want to do that?  You do not have a chance to “make it right” unless you know what the problem is.  You want that customer to complain to you so you can address the issue, and keep or even increase their business with you. Customers only complain when they care about doing business with you.  Learn how to show you care, and keep them from just walking away.




The Delphi Group

Inward Focus is the Path to Greatness
  Self knowledge is at the core of greatness. The most important qualities associated with leadership - the courage to follow one’s own instincts even when outside the mainstream, the ability to get others to follow even when they are unsure that the path is correct, the fortitude to stay the course – require inner strength and confidence in one’s own vision. Taking the time for introspection and reflection to gain self-knowledge and learn about temperament and pre-dispositions, while seemingly impossible in the current frenetic pace of things, is absolutely essential for anyone who aspires to leadership.


Priscilla Hansen Mahoney, Blazing Trails Coaching
Find Your Focus – Master the skill of Avoiding Distractions
  Distractions, lack of vision, and being unclear on your goals are killers of time, money and resources for a business owner. In this interactive workshop, learn what it takes to fine tune your skill of focus, determination, and staying clear on your vision.


Priscilla Hansen Mahoney, Blazing Trails Coaching
Survive and Thrive – Essential Skills to Beat the Challenges of Operating a Seasonal Business
  Nearly every business is effected by dips and upswings of sales, cash flow and productivity, however seasonal businesses face their own challenges such as retaining a work force, revenue volumes, productivity fluctuations, and anticipating marketing needs.  During this facilitated round table discussion, you will learn how other seasonal businesses cope with these challenges, and learn how to take advantage of opportunities as they arise to get you through the lean times.


Priscilla Hansen Mahoney, Blazing Trails Coaching
Business Mapping Strategy Sessions – Create your ONE page business MAP (Motivational Action Plan) to navigate you to success.
  Limited to small groups – learn how to utilize the Business Model Canvas, take a deep dive into identifying your ideal customer segments, value propositions and key partners that will help you grow your business faster, more efficiently and with greater ease than ever before.
   
Jeanne Hey, University of New England

Five Steps to Better Work-Life Balance

 

Are you struggling to accommodate all the demands of your work, family, and personal life? This interactive session provides tools for prioritizing your many tasks and helps you to reduce your stress through effective time management and a helpful attitude.

   
Tove Rasmussen, Partners Creating Growth

Top 5 Things to Look for When Hiring a Business Coach

 

Have you ever wondered what to look for when hiring a business coach? Attend this highly interactive presentation to learn 5 key things to consider when hiring the best business coach for you. 



Bill Stone, Promising Futures, Inc.
Temperament and Personal Leadership
  Ever wonder how your personality helps you or gets in your way? As a manager, would it help you if you could predict your employees’ behaviors? Understanding our personality style such as our temperament allows us to focus on our strengths and build empathy for the talents of our colleagues. This light-hearted workshop builds awareness and skills that you can immediately apply to your relationships with others. Temperament and Personal Leadership offers you a tool that will help you develop a means for understanding your employee’s behavior preferences as well as your own. The 45 minute workshop will introduce the Big Five Temperament Scales and the way they can help develop a vocabulary to use when coaching new hires, conducting stay interviews, or helping an employee correct his or her behaviors.



Bill Stone, Promising Futures, Inc.

What’s Next? Setting a Direction for Your Career
  How do your past success patterns predict your future? Utilizing the work of career theorist John Holland we will look at one model for connecting your unique personality to preferred work behaviors and jobs. This interactive presentation will provide specific descriptors that will allow you to spot new opportunities.



Bill Stone, Promising Futures, Inc.
Re-Careering after Fifty: Organizing Serendipity for those with Lots of Experience!
  The program I offer through my “after Mid-life” workshops encourages a humorous and encouraging look at the issues that concern older workers. Participants apply their capacity for pattern recognition to the task of articulating the skills they have for sale and creating new markets for their talents. While it may appear that job success is a serendipitous affair, the program demonstrates that serendipity occurs when career changers find job opportunities by knowing what they are looking for and knowing where to look.
 

 
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